ALL ACCESS REQUESTS TO OUR SITES SHOULD BE MADE VIA OUR CONTACT FORM BELOW UNLESS THE REQUEST RELATES TO AN EMERGENCY FAULT.
Pentacom Networks Limited’s policy is to provide access to our managed sites in a timely and efficient manner, 365 days a year. Our Landlords must fulfil their strict legal obligation of ensuring that their site is safe, that visiting personnel are appropriately trained for the task to be undertaken and that any potential risks and hazards are made known to visitors prior to the commencement of works. Access requests are also managed in order to minimise disruption to our client’s everyday activities.
Pentacom Networks Limited must therefore be notified in advance of work on our sites. Pentacom Networks Limited undertakes a risk assessment for each of our managed sites. These are consistently reviewed and form the basis of our site-specific access procedures. Access procedures are updated regularly to reflect changes in site circumstances and Pentacom Networks Limited will work with Operators to ensure they are updated on these changes wherever practicable.
Prior to carrying out works, operator personnel will be made aware of the site-specific risk assessment and access procedure. Additionally, in order to maintain an updated risk assessment for these sites, please ensure that Pentacom Networks Limited is fully updated of any physical changes made to your installation including access platforms, ladders, earthing systems and removal of equipment, decommissioning etc.
Emergency Access Arrangements
Pentacom Networks Limited provides an emergency out of hours number for engineers that wish to gain access to sites for emergency faults. Should you need access outside of normal business hours please call 07871 066899 or submit the request via our website.
Once we have the required information submitted to us, Pentacom Networks Limited will use all reasonable endeavours to respond to your request within 72 hours.
